Lead the Experience. Grow the Community.
The YMCA is seeking a dynamic Membership Manager to drive growth, engagement, and an exceptional member experience.
In this key leadership role, you’ll oversee all aspects of membership—recruitment, retention, and daily operations—while leading and developing a high-performing Member Services team. You’ll work closely with senior leadership to implement innovative strategies, refine systems, and ensure every member interaction reflects the YMCA’s mission and values.
What You’ll Lead:
- Membership growth, retention, and engagement strategies
- Hiring, training, and supervision of Member Services staff
- Front-end operations and service excellence
- Process improvement and data-informed decision making
What You Bring:
- Strong leadership and team development skills
- Experience in customer service, sales, or membership-based environments
- Strategic thinking with the ability to execute
- Energy, accountability, and a passion for community impact
This is a great time to join us. Our Y is building a state-of-the-art, 82,000 square foot, $57.8 million YMCA!
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
If you’re still reading, you’re interested!
Fill out our quick application form below, to connect about this position!